Terms of Sale
Welcome to The Trends Step. By purchasing products from our website, you agree to comply with these Terms of Sale. Please read them carefully before placing an order.
- Orders & Payment
- All orders are subject to availability and confirmation of payment.
- We accept payments via easypaisa, JazzCash, Bank transfer or cash on delivery.
- Prices are listed in PKR and may be subject to applicable shipping fees.
- Shipping & Delivery
- We offer shipping to all over the Pakistan. Estimated delivery times will be provided while placing an order.
- Shipping costs vary based on location and order size.
- We are not responsible for delays due to carrier issues, or other unforeseen circumstances.
- Returns & Exchanges
- We accept returns and exchanges provided the items are unworn, in original condition, and with all packaging.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Refunds will be processed to the original payment method within 1-2 days of receiving the returned item.
- Cancellations & Order Modifications
- Orders can be canceled or modified within 1 hour of placement. After this period, the order is processed and cannot be changed.
- Product Availability & Pricing
- We strive to display accurate product information, but errors in pricing, descriptions, or availability may occur.
- In the event of a pricing error, we reserve the right to cancel or modify the order before shipment.
- Warranty & Liability
- Our products come with a same day warranty against manufacturing defects.
- We are not liable for damages caused by misuse, improper care, or normal wear and tear.
- Contact Information
For any inquiries regarding your order, please contact our customer support at given contact number in contact us section.
By completing your purchase, you acknowledge and agree to these Terms of Sale. We appreciate your business and look forward to serving you!